Submit a grievance or application

About you

I am *

A member of the public A KSRTC employee / pensioner

Full name *

Mobile number * 10 digits. Your docket number is sent here.

E-mail Optional. The reply is e-mailed here as well.

District * Select Thiruvananthapuram Kollam Pathanamthitta Alappuzha Kottayam Idukki Ernakulam Thrissur Palakkad Malappuram Kozhikode Wayanad Kannur Kasaragod

Postal address

Your grievance

Category * Select Bus service, timing or cancellation Conduct of staff Ticket, fare or refund Online booking / app / website Lost property Passes and concessions Bus station facilities Accessibility for persons with disabilities Safety, rash driving or accident Request for a new service or stop Employee — service matters Employee — salary, pension or arrears Employee — transfer and posting Employee — welfare and grievances Other

Date of incident

Bus route / service e.g. Thiruvananthapuram – Ernakulam Super Fast, KL-15-A-1234

Subject * One line describing the issue.

Details of the grievance * Write in Malayalam or English. Include date, time, bus route and vehicle number wherever you can — it helps us trace the trip. — 0/6000

Type in Malayalam Type in English letters and they turn into Malayalam. Switch off any time.

Supporting documents

Attach documents PDF, JPG or PNG. Up to 3 files, 5 MB each. Photographs of a written application are accepted.

Security check

What is 7 + 6?

I confirm the information given above is true, and I consent to KSRTC processing it for the purpose of redressing this grievance. *